Administrative Assistant, Quality Assurance

Date: May 16, 2019

Location: West Point, PA, US

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Requisition ID: ADM010727

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. 

Performs administrative/clerical tasks supporting the West Point Quality Assurance Team including direct support of the QA leadership team. Responsible for coordination of individual team and QA wide activities and communications. Responsible for maintaining business systems and execution of standard operating procedures.

Primary activities will include:

  • Function: Under the supervision of Director(s)/Manager(s), performs secretarial, clerical administrative and related duties.
  • Equipment: Fax, duplicating equipment, printer, computer, teleconference/video equipment, delivery services, laminator.
  • Responsible for fundamental administrative/clerical duties requiring analytical ability, independent judgement and problem solving skills.
  • Review priorities with management as necessary.
  • Responsible for mail distribution and collection, phone coverage, copying, scanning and basic expense reports and/or routine financial disbursements via SAP.
  • Requires basic knowledge and understanding of SOPs for the organization and Division, as well as, specialized terminology commensurate with the position.
  • Interact with internal and external customers.
  • Transcribe, record, assemble, track, verify and maintain accuracy of data/ electronic records and spreadsheets.
  • Coordinate regular travel arrangements, basic domestic and international.
  • Write or answer routine correspondence as directed.
  • Maintain daily calendars, (meeting scheduling), teleconferencing, conference room scheduling and video conferencing, accepting on behalf of management.
  • Maintain databases, general and department or Division specific applications.
  • Regularly perform independent basic research via basic internet and intranet searches used to prepare analysis, presentations and reports.
  • Utilize SAP for ordering, expensing and purchase orders.
  • Multitask daily.
  • Support the HR hiring process by scheduling interviews and onboarding employees and contract staff.
  • Assist with special projects and other duties as assigned by the department as needed.


Education Minimum Requirement: 

  • High School Diploma or equivalent
Required Experience and Skills: 
  • Able to work independently
  • Proficient with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Visio, Access)
  • Minimum three (3) Administrative Assistant experience

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


            EEOC Poster

            EEOC GINA Supplement 

          OFCCP EEO Supplement

Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of it’s manifestations.

Job: Administrative Svcs Generic
Other Locations:
Employee Status: Regular
Travel: No
Number of Openings: 1
Shift (if applicable): 1st
Hazardous Materials: None
Company Trade Name: Merck

Nearest Major Market: Philadelphia

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