Business Analyst - Commercial Platforms

Date: May 14, 2019

Location: West Point, PA, US

Apply now »
Requisition ID: BUS003457

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We are seeking energetic, forward thinking professionals to join our Global Human Health Information Technology group in a period of exciting change – where we are transforming the organization to be more digital. You will have the opportunity to work on global teams to identify the biggest opportunities as well as tackle the biggest challenges at the intersection of healthcare, information and technology.

Applicants we Seek Primary job responsibilities include:

Work within the Commercial Platform Team and with partners to deploy standard commercial business capabilities established by the commercial platform and product teams
Represent and support global commercial platforms and products in a matrixed environment
Facilitate discussions/workshops with business partners to understand local processes/requirements/environments
Complete all compliance documentation for system releases
Document and verify business process flows and business requirements. Verify solution’s alignment with requirements and MSD IT architecture
Support User Acceptance Testing with business partners across commercial business areas
Develop an understanding of our commercial technology needs and ensure our platforms deliver immediate and long term capabilities
Participate in strategic programs that will incorporate commercial solutions as part a multi-channel future
Responsible for documenting system operating procedures
Develop best practice recommendations and author standards
Keep abreast of new technologies, methodologies, industry practices and standards

We offer:

Competitive remuneration
Position in a world leading global company
Challenging career
Professional growth based on performance
Innovative working environment
Wide range of benefits

Qualifications, Skills & Experience

We are seeking professionals with the following qualifications, skills and experience:

  • Education: MSc. Degree or BSc. Degree with relevant experience in Computer Science, Sales, Marketing or other numerate discipline with 3-4 years’ experience supporting a sales and marketing environment
  • English language proficiency (both verbal and written)
  • Solid experience with technology/system rollouts and deployments
  • Experience with end-to-end business process modelling and analysis
  • Experience facilitating meetings and workshops
  • Motivated team player with excellent interpersonal skills
  • Experience in obtaining and documenting business and functional requirements
  • Experience in developing and managing user acceptance testing
  • Strong analytical thinker and problem solving skills with a strong understanding of commercial business processes
  • Ability to work both independently and collaboratively within a geographically disbursed environment
  • Have participated in SDLC Waterfall as well as Agile (Scrum) project methodologies and practices
  • Experience with data management, CRM, and digital marketing a plus
  • Familiarity with laws, rules and regulations applicable to Pharma industry is desirable
  • Superior written, listening, communication and influencing skills
  • The ability to advocate new ideas, even when risks are involved

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Search Firm Representatives Please Read Carefully: 
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

For more information about personal rights under Equal Employment Opportunity, visit:
            EEOC Poster
            EEOC GINA Supplement
            OFCCP EEO Supplement
Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of it’s manifestations.

Job: Business/Technical Analysis
Other Locations: Branchburg, NJ, US; Kenilworth, NJ, US
Employee Status: Regular
Travel: Yes, 15 % of the Time
Number of Openings: 1
Shift (if applicable):
Hazardous Materials: No
Company Trade Name: Merck

Nearest Major Market: Philadelphia

Apply now »