Maintenance Mechanic, Utilities (HVAC)

Date: Feb 12, 2019

Location: Wilson, NC, US

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Requisition ID: PRO018902

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. 


  • Under the direction of the Utility Operations Coach, provide maintenance supporting the vaccine manufacturing process. The HVAC/R Technician is responsible for operating and maintaining HVAC equipment located throughout the site. The technician must have experience and knowledge working with boiler operation, compressed air, industrial chillers, refrigeration and water systems, steam generation, human interface systems (HMI) and Building Automation Systems (BAS). The technician will operate all Plant Engineering utility generating equipment located throughout the entire site and take appropriate action to correct Plant Engineering maintenance problems. The technician will perform the job duties per Standard Operating Procedures and cGMPs. The technician will also be responsible for supporting departmental vision that provides for continuous improvement in all aspects of the operation. The Mechanic identifies and demonstrates a working knowledge of customer expectations and their requirements.


  • Manages contractors 
  • Contributes to the performance and results of the department
  • Adapts departmental plans and priorities to address resource and operational challenges
  • Decisions are guided by policies, procedures and business plan; receives guidance from manager
  • Provides technical guidance to employees, colleagues or contractors 
  • Anticipates and interprets client and/or customer needs to identify solutions
  • Works as a liaison between Plant Engineering and other Site Bus
  • Contributes to the performance


  • Applies skills to align work activities with department objectives
  • Extensive industrial experience involving utility systems and monitoring is needed


  • Operate all Plant Engineering equipment which includes but not limited to air handling units, chillers, air compressors, boilers, clean steam and WFI water systems. 
  • Sets up, adjusts, repairs, and maintains all vaccine process utility equipment 
  • Performs calibrations and maintains industrial instrumentation standards 
  • Prepares technical documentation (PMs, CIs, & validation procedures) on as needed basis 
  • Participates in the establishment and improvement of new and existing process equipment. 
  • Provides technical specifications and information to Quality, Manufacturing, Process-Project Engineers, and other MMD requestors 
  • Maintain Utility equipment by developing/performing PMs, installing new equipment, completing validation protocols, documenting work using a computerized maintenance management system (CMMS - SAP) and other duties as requested by the Utility Maintenance Coach. 
  • Performs preventative maintenance inspections and prepares inspection reports concerning operation of equipment and mechanical condition of equipment. 
  • Participates in new equipment installations interfacing with equipment vendors, recommending spare parts, selecting lubrication, assisting process-project engineers, effecting validation and qualification testing, performing initial de-bug and redesign operations to make equipment operable. 
  • Responsible for performing assignments in conformance with appropriate Regulatory (GMPs) and department standard operating procedures which assure the quality of our products.
  • Must be CFC certified
  • Must be proficient working with refrigeration systems including cascade.
  • Must be proficient working will air balance 


  • Identifies and resolves technical and operational problems; collaborates with peers to resolve problems that cross into inter-related units
  • The successful candidate must have strong problem solving skills and a hands-on approach to problem solving. The successful candidate should be able to examine an issue from diverse perspectives (safety, compliance, automation, equipment, process, and people) in order to best understand and resolve it at root cause.
  • Assist with trouble shooting Plant Engineering equipment on an as needed basis which includes, but not limited to, chillers, boiler, AHUs, PLCs, humidifiers/dehumidifies, water systems, Square D controllers/monitors, clean steam generators.
  • Perform corrective, preventive and proactive maintenance tasks as needed to maintain plant utilities equipment.


  • Influence
    • Communicates information, asks questions and checks for understanding
    • Accountability
    • Accountable for the performance of plant engineering energy center systems
    • Decision Making
    • Makes decisions – guided by policies, guidelines, and procedures – that impact the department’s ability to meet performance objectives
    • Consults on an as-needed basis with next-level manager on more complex decisions and/or issues that impact other units with inter-related processes


  • Adapts and implements departmental plans and priorities based on division scorecard to address local business, service and operational challenges 
  • Consults on an as-needed basis with next-level manager for newly identified priorities


  • Not applicable


  • Reports to Utility Operations Coach


Education Minimum Requirement: 

  • High School Diploma and 10 years utility operation or utility maintenance or 2 year technical degree and 7 years maintenance experience

Required Experience and Skills: 

  • Experience with Utility System Generation, Industrial Chillers, Distribution Systems, Control Systems
  • Knowledge of Steam, Compressed Air, Water and Electrical Systems
  • Use of Human Interface Systems and Building Automation Systems
  • Experience navigating between multiple PC screens to monitor Building Alarms
  • Experience with Industrial Refrigeration Systems that include Centrifugal Chillers and Cascade Refrigeration systems
  • Ability to troubleshoot refrigeration and instrumentation systems
  • Ability to read electrical prints, P&IDs and understand P&ID control loops
  • Must be CFC certified
  • Must be proficient working with air balance systems 

Preferred Experience and Skills:

  • Experience working in a facility that is regulated

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


            EEOC Poster

            EEOC GINA Supplement 

          OFCCP EEO Supplement

Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of it’s manifestations.

Job: Production / Maintenance
Other Locations:
Employee Status: Regular
Travel: No
Number of Openings: 1
Shift (if applicable): 1st
Hazardous Materials: Yes - Refrigerants, Flammables, etc.
Company Trade Name: Merck

Nearest Major Market: Raleigh
Nearest Secondary Market: Rocky Mount

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