Learning Specialist

Date: Jul 12, 2019

Location: West Point, PA, US

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Requisition ID: TEC001418

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. 

The Learning Specialist supports and facilitates learning and development activities for a defined client base within an operation or function. The role supports Learning Leads and Sr. Learning Specialists in the execution of the L&D strategy through consulting and delivery on appropriate learning solutions. S/he interacts with and influences (first line) to mid-level managers to understand business goals and performance needs, participates in the development of plans and executes learning plans aligned to the business strategy. Success in this role depends on the candidate’s ability to collaborate with leaders in the business, Learning Leads, and other Learning Specialists, as well as work cross-functionally to act as a partner and point of contact for the business’ performance needs and communicate them to support design and delivery of learning solutions. 


Reporting to the Learning Lead, the primary focus of the Learning Specialist is to: 

  • Diagnose a client’s learning challenges and propose solutions 
  • Design and develop necessary learning solutions to drive positive business results 
  • Partner with Subject Matter Experts (SME) to develop training content 
  • Leverage and strengthen the skills of SMEs to ensure effective training solutions and sustained results 
  • Lead or be a member of a high performing team assigned to develop standard process for the organization 
  • Effectively use metrics and measurement to ensure that learning solutions result in desired on-the-job behavior changes 
  • Maintain compliant training curriculums and job codes in the area they support 
  • Deliver Training if needed  
  • Applies team effectiveness skills, listening and integrating diverse perspectives from across the work group; contributes and adds value to the achievement of team goals.  


  • Influencing: Ability to partner, collaborate, and impact decisions within the organization  
  • Interpersonal Relationships: Demonstrated skill in applying approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner 
  • Oral and Written Communications: Ability to express oneself to provide information to others effectively and in a succinct manner; advanced verbal, written, and presentation abilities; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives 
  • Decision Making and Critical Thinking: Ability to make problems visible, propose viable solutions, and capitalize on opportunities that occur by chance or by self-creation. 
  • Adult Learning: Theory and Practice: Experience in applying concepts and practices of adult learning to meet the dynamic needs of the business 
  • Learning Needs Analysis: Some experience in assessing competency gaps and identifying what people need to learn for successful individual and organizational performance  
  • Training Delivery:  Ability to effectively deliver or facilitate training in face-to-face and instructor led session 


Education Minimum Requirement: 

  • BS/BA degree in Science, Engineering or another technical field 

Required Experience and Skills: 

  • Minimum of two years in a highly regulated industry (preferably biotech/pharmaceutical manufacturing) 
  • Proven interpersonal skills, as well as very strong verbal and written communication skills  
  • Design and Development of Training Curricula and/or Training Programs  
  • Facilitation and Presentation skills 

Preferred Experience and Skills:

  • Project Management 
  • Collaborative and a team player, able to develop rapport and credibility with key stakeholders  
  • Demonstrates a sense of urgency, when applicable, to drive sustained business results  

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to staffingaadar@merck.com.


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


            EEOC Poster

            EEOC GINA Supplement 

          OFCCP EEO Supplement

Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of it’s manifestations.

Job: Technical Training
Other Locations:
Employee Status: Regular
Travel: No
Number of Openings: 2
Shift (if applicable): 1st
Hazardous Materials: No
Company Trade Name: Merck

Nearest Major Market: Philadelphia

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